Booking management
Invoices
Busbud Rewards
- How to redeem my Busbud Rewards credits?
- How do I upgrade or maintain my Busbud Rewards membership level?
- Where can I find my Busbud Rewards credits?
- Why has my Busbud Rewards membership level downgraded?
- Why can I not use my Busbud Rewards credits?
- What are Busbud Rewards?
My Booking
- How do I access my booking with Eurostar
- I didn't get my ticket(s), what can I do?
- How to access my Amtrak tickets
- Can I get a receipt for my booking?
- Can I change the name on my booking?
- Can I change the ID or passport number on my booking?
Cancelations
- How can I cancel my booking?
- How to cancel or exchange your BlaBlaBus/OuiBus ticket.
- Refund For Any Reason Terms and Conditions
- My trip was cancelled, what do I do?
- How to cancel my booking with a Busbud account?
- How to cancel my booking without a Busbud account?