Cancellation Policy for Roundtrip Tickets: What You Need to Know
When booking roundtrip tickets, it's important to note that both the outbound and return trips must be cancelled together. If the Terms & Conditions of your booking permit cancellations, you can easily cancel your tickets by logging into your Busbud account or accessing our Help Center.
What If Only One Leg of the Trip Can Be Cancelled?
If your outbound and return tickets have different Terms & Conditions and only one leg is eligible for cancellation, you will need to contact the trip operator directly here Their contact information can be found in your confirmation email.
If you’re unsure or need assistance, you can also reach out to our Customer Experience Team here. We’ll work with the bus or train company on your behalf to initiate the cancellation process.
By keeping these policies clear and accessible, we aim to minimize any frustration and provide a reliable, customer-first service.
Still have a question?
Just drop us a line here. Our expert team will get back to you.
Happy travels!