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  1. FAQ
  2. Operator policies

Operator policies

If you're looking for up-to-date operator policies, including luggage, cancellation, and exchange policies, select the continent you're travelling in to learn more.

Trip Operator Policies Per Continent

  • BlaBlaCar Bus Operations Update: Important Information
  • Africa
  • Canada 🇨🇦
  • Europe
  • Central America: Mexico, Guatemala, Dominican republic
  • Megabus Canada & USA: How can I exchange my ticket?
See all 19 articles

Trip Operator Contacts

  • How do I contact the bus or train company?
  • England - Contacts
  • Portugal - Contacts
  • Italy - Contacts
  • France - Contacts
  • Spain - Contacts
See all 10 articles

Children under 5

  • Can my child travel on my lap?
  • Traveling with Children: Age Restrictions & Shared Transfers
FAQ