Travel information

Campaigns

• Busbud Back to School Sweepstakes – Official Rules

International Travel

• USA & Canada Border Crossing
• USA & Mexico Border Crossing

Travelling

• Can I travel with my pet?
• Via Rail: Shuttle service to/from YUL Montreal Airport and Dorval Via Rail Station
• I lost my luggage, how can I recover it?
• Travel Grants and Medical exemptions
• What happens if the first leg of my journey is delayed?
• What is my luggage allowance?

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Departure tips

• Puerto Varas (Acceso)

Complaints

• How do I report a complaint?
• Beware of Imposter Profiles on Facebook
• How long does it take to receive a reply to my message?
• My bus has not arrived, what should I do?