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  1. FAQ
  2. Travel information

Travel information

Campaigns

  • Share Your Travel Moments: How to Send Your Best Shots to Busbud!
  • Busbud Back to School Sweepstakes – Official Rules

International Travel

  • USA & Canada Border Crossing
  • USA & Mexico Border Crossing

Travelling

  • Can I travel with my pet?
  • Via Rail: Shuttle service to/from YUL Montreal Airport and Dorval Via Rail Station
  • I lost my luggage, how can I recover it?
  • Travel Grants and Medical exemptions
  • What happens if the first leg of my journey is delayed?
  • What is my luggage allowance?
See all 11 articles

Departure tips

  • Puerto Varas (Acceso)

Complaints

  • How do I report a complaint?
  • Beware of Imposter Profiles on Facebook
  • How long does it take to receive a reply to my message?
  • My bus has not arrived, what should I do?
FAQ