Handling Missed Bus or Train Departures Due to Delayed Flights
We understand that unforeseen circumstances, such as a delayed flight, can result in missing your scheduled bus or train departure. Unfortunately, in these cases, your ticket cannot be transferred to another trip or qualify for a refund for the missed journey.
If you are already at the bus or train station, we recommend contacting the trip operator directly to inquire if an exception can be made. You can find their contact information in your confirmation email or How do I contact the bus or train company?
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Happy travels!